| Category of personal data | Purpose of processing | Lawful basis for processing | Retention period |
|---|---|---|---|
Name and contact details | To deliver your services to you To send you updates on services provided For fraud prevention and detection
| Performance of contract
Compliance with legal obligation
| For three years since you last visited to the Site
|
Payment information | To take payment and give refunds For fraud prevention and detection | Performance of contract
Compliance with legal obligation
| For three years since you last visited the Site |
Contact history | To provide customer service and support | Performance of contract
Legitimate interests in dealing with complaints or claims | For six years since you last visited the Site |
Purchase history | To provide customer service and support and handle refunds
| Performance of contract
| For six years after provision of service
|
Customer comments and product reviews | To improve services Where relevant, to establish, exercise or defend legal claims | Performance of contract
Legitimate interest in dealing with complaints or claims and improving our products and/or services generally
| For six years
|
Information generated in the course of the use of our products and services | For internal research and development purposes To improve and test the features and functions of our Site | Performance of contract
Legitimate interest in maintaining our Site and improving our products and/or services generally
| For four years |
Information collected through cookies and similar technologies | We use Tally, which places cookies; small text files that store data made available by your web browser, such as language preference. This information helps us give you a better experience. | Consent | Three years after you last visited the site
|